Team Leader/Shift Lead Job at The UPS Store, Oakland, CA

  • The UPS Store
  • Oakland, CA

Job Description

Job Description

Job Description

Full Job Description:

  • The UPS Store, the nation’s leading franchisor of business and postal services has an excellent opportunity for a sales and service associate in a fast-paced environment. The ideal candidate will have at least six months retail experience, with excellent customer service, sales and/or print skills. Must be well-organized and professional. We offer a competitive wage, supportive management, and a fun work environment.
  • Launch your career with the industry leader in the shipping and communications business. If you have the ability to engage customers and sell products and services, you can have a rewarding (full time or part time) career with an industry leader. Computer, printing, customer service and sales skills a plus.
  • Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs.

RESPONSIBILITIES

  • Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
  • Deliver exceptional customer service through customer engagement and quality product delivery.
  • Be knowledgeable of products and services offered and properly promote them to customers.
  • Identify customer needs and offer additional services which could benefit them.
  • Record all sales transactions completely and accurately in Point of Sale system.
  • Pack contents for shipping using established procedures and products.
  • Ability to move and lift 50 pounds or more
  • Other duties as assigned by management.

Job Types: Part-time, Seasonal, Temporary

Benefits:

  • 401(k)
  • Employee discount

Experience:

  • Customer service: 1 year (Preferred)

License/Certification:

  • Certified Notary Public (Preferred)

Work Location: In person

Job Tags

Full time, Temporary work, Seasonal work, Shift work

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