Pharmacy Support Call Center RepresentativeAs the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies get their therapies to the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right experience, you can help provide support to patients in need of available therapies.IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for patient support, field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.We are excited to announce that currently we are looking for a 100% remote (work from home—WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will provide payment assistance solutions such as co-pay cards or vouchers. The Pharmacy Support Call Center Representative is primarily responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.Role Purpose:Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus Health program. Call Center Representatives are responsible for fielding requests such as: card activation, program eligibility, explanation of program benefit and explanation/troubleshooting of submission rejection.Job Responsibilities:Provide initial support for customer requests via telephone, email, fax, or other available means of contact to the Support CenterQuickly assess the user's issue and provides first level support for problem resolutionDocument information specific to the resolution and escalate unresolved issues expeditiously to the appropriate areaRecognize operational challenges and suggest recommendations to management, as necessaryAbility to work 40 hours per week (shifts: 8:00 am – 5:00 pm EST or, 9:00 am - 6:00 pm EST or, 10:00 am - 7:00 pm EST or, 11:00 am – 8:00 pm EST) under moderate supervisionMinimum Education & Experience:High School Diploma or equivalentPharmacy Technician experience requiredHIPAA certifiedCall center experience required (3+ years preferred)Experience in medical claim processing is a plusBi-lingual (English/Spanish) is a plusMUST currently be working on a PSS contracted role with IQVIAIQVIA is an Equal Opportunity Employer. We cultivate a diverse corporate culture across the 100+ countries where we operate, celebrating and rewarding teamwork and inclusiveness. By embracing our differences, we create innovative solutions that are good for IQVIA, our clients, and the advancement of healthcare everywhere.
...SummaryThe Plant Operator is vital in the overall operation of the plant and facilities. Plant Operators perform the tasks necessary for... ...manualsTwo (2) years production/maintenance experience OR oil and gas industry experience OR completion of mechanical/industrial...
...Doctor of Medicine | Cardiology - Interventional Location: Wenatchee, WA Employer: Curative Pay: $605,000 to $630,000 per year Start Date: ASAP About the Position Interventional Cardiology Opportunity in Central Washington We are seeking...
...Job Description Job Description Clinical Manager (RN) Assistive Care BAYADA Home Health Care is seeking a Registered Nurse (RN) to join our PA Assistive Care office in Montgomery County as a Clinical Manager . This is an exciting opportunity for an experienced...
...strategy, communication, sportsmanship, and preparation for competition in approved esports titles.~Coach and supervise student competitors during all scheduled matches, tournaments, playoff contests, and school-approved events, including evenings and weekends as...
JOB SUMMARY Ability to cut meet to customer specifications with a high yielding level of skill. Support the production team with proper level of trimmed product ready for further processing.QUALIFICATIONS Experience Meat trimming and Knife skillsBasic knowledge of meat...