Franchise Business Consultant NO QSR Job at New Day Executive Search, Richmond, VA

  • New Day Executive Search
  • Richmond, VA

Job Description

Franchise Business Consultant

Join a well-established, growth-focused restaurant franchise system as a strategic advisor to franchise owners and multi-unit leaders. This field-based role combines operational coaching, financial analysis, and hands-on restaurant support to improve profitability, guest experience, operational consistency, and sustainable growth.

Franchise Business Consultant Benefits and Compensation:

  • Base salary of $140,000$145,000
  • Quarterly performance bonus opportunity
  • Comprehensive benefits package
  • Employer-sponsored retirement benefit with matching up to 5% after one year of service, subject to current plan terms
  • Professional development planning and budget support
  • Relocation assistance for qualified candidates, based on location and business need
  • Opportunity to join a stable organization with significant franchise growth plans

Franchise Business Consultant Requirements & Qualifications this is what Hunter will prioritize screening for:

Must-haves:

  • At least three years of progressive multi-unit restaurant operations leadership, franchise consulting, or comparable field-support experience
  • High-volume, full-service restaurant experience with responsibility for annual restaurant sales of at least $3 million; candidates whose experience is limited exclusively to quick-service restaurants are not the target profile
  • Strong command of restaurant P&Ls, budgets, labor models, food costs, unit economics, guest counts, average ticket, turnover, operating KPIs, dashboards, and scorecards
  • Demonstrated ability to coach franchise owners and restaurant leaders while diplomatically reinforcing operating requirements, performance expectations, and brand standards
  • Experience identifying performance gaps, determining root causes, building corrective action plans, and holding operators accountable for measurable improvement
  • Ability to travel frequently by air and motor vehicle throughout an assigned territory
  • Valid driver's license and acceptable driving record
  • Ability to reside in or relocate to support one of the following territories:
    • Chicago and St. Louis region
    • Kansas City, Kansas, Salt Lake City, and Colorado region
    • Virginia and North Carolina region
  • Strong understanding of food safety, hospitality, labor management, restaurant operations, and the guest experience
  • Ability to work independently, manage multiple markets and restaurant visits, and follow through on commitments with limited day-to-day supervision

Key day-to-day responsibilities:

  • Conduct regular restaurant visits and comprehensive operational reviews covering food safety, cleanliness, hospitality, sales, profitability, labor, food cost, turnover, and guest experience
  • Document visit findings, commitments, and action steps, then follow up to confirm deficiencies have been corrected
  • Analyze P&Ls, budgets, operating dashboards, compliance results, guest feedback, and trend data to identify priorities and recommend practical improvements
  • Partner with franchisees to build annual business plans, local restaurant marketing plans, and performance strategies
  • Develop and monitor corrective action plans for restaurants with operational, financial, staffing, or guest-experience concerns
  • Coach franchisees on multi-unit infrastructure, delegation, leadership pipelines, district oversight, and operational consistency
  • Support new restaurant openings, conversions, reimages, site readiness, training, opening execution, and post-opening ramp-up
  • Help operators implement new products, promotions, technologies, systems, and strategic initiatives
  • Advise franchisees on community engagement, digital marketing, local activations, and guest-relations opportunities
  • Coordinate with training, marketing, food and beverage, supply chain, technology, and other support teams
  • Guide restaurant leaders through urgent labor, safety, performance, guest-service, and reputation issues

Franchise Business Consultant Preferred Background & Skills:

  • Bachelor's degree in Business, Hospitality, Restaurant Management, or a related discipline; equivalent experience will be considered
  • Experience leading or supporting restaurants with annual sales of $4 million or more
  • Prior franchise business consulting or franchise field-support experience
  • Experience supporting full-service, high-volume, multi-unit restaurant operations
  • Background with new restaurant openings, conversions, reimages, product launches, or portfolio expansion
  • Familiarity with HACCP principles and restaurant food-safety compliance
  • Experience with succession planning, organizational design, delegation, and district-level leadership structures
  • Success helping operators adopt point-of-sale systems, analytics platforms, training portals, and restaurant-management technology
  • Strong presentation, communication, coaching, influencing, and change-management skills
  • Familiarity with one or more of the identified geographic territories
New Day Executive Search

Job Tags

Local area, Relocation, Relocation package

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